Business planning for Community and Family Services

As part of the Business Planning process teams are asked to detail how they display the TRACC values.

We are asking staff to add their thoughts to the activity wall, this will then be collated and fed into the business plan document.

tracc values

TEAMWORK

Using the comment box, please comment on how your team displays the value of teamwork. You can also review and like comments made by others if you agree with them. (max 140 characters).

You have 140 characters left
Moderation Policy

29 September, 2021

Monique says:

Collaborating together & sharing responsibilities to achieve great outcomes on programs, event and supporting young people.

28 September, 2021

S & I Team says:

We identify alliances to achieve mutual outcomes. We work hard to alignment our work together & Collaborate together.

27 September, 2021

Kelly says:

Co-facilitating a number of different programs, event, and activities throughout the shire. Having regular check ins and team meetings.

27 September, 2021

Joanne says:

regular check ins, sharing of information, honest conversations, all in approach

17 September, 2021

Paul says:

Co-facilitate Catch Up program with Kelly; social and life skills group for 17 to 24 years. Work together to plan, implement and evaluate

17 September, 2021

Kate says:

Working together to deliver programs, events and workshops to young people across the Shire; Working with schools and other stakeholders

17 September, 2021

Emma says:

Co-facilitation of programs- shared responsibility of tasks Sharing of ideas Modifying priorities and being flexible to assist others

RESPECT

Using the comment box, please comment on how your team displays the value of respect. You can also review and like comments made by others if you agree with them. (max 140 characters).

You have 140 characters left
Moderation Policy

29 September, 2021

Monique says:

Being open minded to others thoughts & ideas, listening to one another, understanding & learning from others points of view.

28 September, 2021

S & I Team says:

We value diverse ideas, people and thoughts. We champion diversity within our work for our community.

27 September, 2021

Kelly says:

Being open to different thoughts and opinions of others and showing one another respect when our thoughts and opinions differ.

27 September, 2021

Jo says:

Making the time to proactively listen to each other, being respectful and considerate, valuing and appreciating difference

17 September, 2021

Paul says:

Supporting concerned and anxious parents of young people struggling with mental health with kindness, active listening and empathy. Respect!

17 September, 2021

Kate says:

Mutual respect is shown in having non-judgemental, healthy, discussions/debates/brainstorms; Appreciation of different ideas and perspective

17 September, 2021

Emma says:

Listening to others Addressing the issue/problem with kindness rather than attacking the person

ACCOUNTABILITY

Using the comment box, please comment on how your team displays the value of accountability. You can also review and like comments made by others if you agree with them. (max 140 characters).

You have 140 characters left
Moderation Policy

29 September, 2021

Monique says:

Being real and honest with one another and ourselves.

28 September, 2021

S & I Team says:

We are responsible for achieving positive outcomes for our community. We reflect on our practice. We respond to our community partners.

27 September, 2021

Kelly says:

By being open and honest about our work and behaviors.

27 September, 2021

Jo says:

Turning up, being ready, being honest and being real

17 September, 2021

Paul says:

Being authentic and vulnerable in supervision. Using that working relationship of trust to keep accountable for tasks and how we serve youth

17 September, 2021

Kate says:

We are responsible for our behaviours and outputs at work; we hold others accountable too; We support each other to be honest & reflective

17 September, 2021

Emma says:

Being honest and autonomous Holding selves and others accountable

COMMUNICATION

Using the comment box, please comment on how your team displays the value of communication. You can also review and like comments made by others if you agree with them. (max 140 characters).

You have 140 characters left
Moderation Policy

29 September, 2021

Monique says:

Regular check ins, supervision and phone calls to support one another & creating a safe space to be honest & express challenges

28 September, 2021

S & I Team says:

Support each other to grow as a team through sharing knowledge and ideas. Communicate in multi modes.Adapted to online meetings.2 way comms.

27 September, 2021

Kelly says:

By being open, honest and flexible in all forms of communications.

27 September, 2021

Jo says:

Communication is a two way street, its about give and take and is not always spoken.

17 September, 2021

Paul says:

Regular correspondence and provision of useful updates to young people we support. Especially vital during social isolation of lockdown

17 September, 2021

Kate says:

We are flexible, responsive & open in our communication with young people, internal & external stakeholders, community;

17 September, 2021

Emma says:

Teams channels, emails, phone calls, check ins, team meetings Humor and fun. Being able to vary communication style for audience

CUSTOMER FOCUS

Using the comment box, please comment on how your team displays the value of customer focus. You can also review and like comments made by others if you agree with them. (max 140 characters).

You have 140 characters left
Moderation Policy

29 September, 2021

Monique says:

Ensuring young people are at the centre of decisions and the planning process.

28 September, 2021

S & I Team says:

Responsive to internal & external customers.Listen,advocate & provide timely expertise on diverse areas. Outward focused.Support vulnerable

27 September, 2021

Kelly says:

Encouraging our Young people (customers) to express their thoughts and ideas and being apart of our planning process.

27 September, 2021

Jo says:

By remembering that every customer is created equal and providing everyone with the same level of dignity and respect.

17 September, 2021

Paul says:

Working with Louise (Business Support) to assist a young person with Centrelink payments and housing. Focus was on needs identified by yp

17 September, 2021

Kate says:

Young people, our customers, are at the forefront of everything we do!

17 September, 2021

Emma says:

Young people (customer) at the center of decisions and planning Communication targeted to the audience (verbal and written)

thanks